Shipping policy

Freight and delivery

Xiongbuy Logistics is a freight forwarder, not a retail shop. We do not sell merchandise from this website and we do not offer a consumer 3–5 day fulfillment checkout. We arrange China–Canada ocean freight (FCL and LCL) and air freight, in-bond inland movement when cargo should not clear at the first port, and delivery in Canada.

Transit times in a quote are estimates, not guaranteed calendar days. Ocean, air, port, and CBSA processing can change a schedule.

Ocean cargo typically arrives at Vancouver, Prince Rupert, or Montreal; air cargo typically at YVR or YYZ. Inland truck then runs to Winnipeg and across Canada — after release, or in bond to an inland sufferance point. The gateway named on the quote governs that booking.

Charges in a quote cover the services named on that quote (for example ocean or air freight, origin pickup, in-bond transfer, or inland truck). Duties, GST/HST, terminal storage, exams, and carrier accessorials are extra unless the quote says they are included.

Once cargo is booked, changes or cancellations may attract carrier or vendor costs. We will pass those through with the supporting invoice.

For charge differences and cargo claims, see Quotes, charges, and cargo claims. Questions: support@xiongbuy.com.

Xiongbuy Logistics
2243 Pembina Hwy, Winnipeg, MB R3T 2H1, Canada
support@xiongbuy.com